Privacy statement

Investment Officer is created by Investment Publishing International B.V. (IPI), a subsidiary of FD Mediagroep. The following privacy statement applies to the website, http://www.investmentofficer.lu:

General

Personal data of customers and visitors alike are treated and protected with the utmost care. Under all circumstances, IPI complies with the requirements of the Law on Protection of Privacy in terms of Processing of Personal Data. 

Consumption data

Each server (www, wap, ftp, smtp, pop3, news- and chat servers) used to log in to, will register generic data about consumption, telephone number, IP-address, log in and log out time (session duration) and the amount of information transferred. IPI will then use this information at an aggregated level to manage its services and to be able to assess what people are interested in so that we can align our services even better with the wishes of our users. 

Personal and non-personal information 

Via its website, investmentofficer.lu, IPI collects personal information about its users. We do not collect nor use that information, except after explicit permission of these users, who register on the website for that purpose. IPI uses these data to implement the corresponding agreement, for all its other services and to inform customers of (new) products and services from IPI or from carefully selected third parties. In doing so, IPI strives to take your preferences into account. If you do not wish to receive information regarding (new) products and services, you can let us know by e-mail to info@investmentofficer.lu. We will then have your data blocked.

In terms of users who do not register, we will only collect data regarding what site they come from and where they entered one of our sites from. That information is only used to help IPI to organise its services as efficiently as possible.
From time to time, IPI can supply owners or operators of third parties’ websites, linked with sites of investmentofficer.lu, information regarding the number of users, who visited the investmentofficer.lu coming from their sites and the other way round. That information does not contain any personal information about the users of 
investmentofficer.lu.

When contacting an Investment Officer call centre

When you contact an Investment Officer call centre, either via telephone or e-mail, it is possible we collect and process some personal data. In order to guarantee the highest possible quality of our service, it is also possible that phone calls with an Investment Officer call centre employee are recorded and afterwards listened to. 

Your rights

Information about the protection of privacy can be obtained from the Commission for the Protection of Privacy: www.privacycommission.be

We have introduced the necessary safety measures to prevent the loss and unlawful use of or changes to the information we receive on our websites. You also always have the right to object to the use of your personal data for direct marketing purposes and against their transfer to third parties. If you wish to react to one of the treatments described above, you can contact us by letter, sent to the address listed at the top of this privacy policy. 

Third parties’ sites

IPI is not responsible for the privacy measures taken by other websites, even those linked to websites of investmentofficer.lu or if you visit other websites, using investmentofficer.lu. We advise you, therefore, to carefully read what privacy policies these other websites implement. 

Adjustments

IPI retains the right to apply adjustments to this privacy statement. We advise you to regularly check this privacy statement to stay updated about IPI’s privacy policy. This document was adjusted for the last time on: 1 December 2019.

Also read the General Terms and Conditions.